Canada Day Closure

The OREA offices will be closed on Monday, July 3 for Canada Day. Regular business hours will resume on Tuesday, July 4.

Brief office closure on Thursday

The OREA offices will be closed from 12pm - 2pm on Thursday, June 29. Scheduled classes will not be affected.

Leadership Video Podcasts

It takes just 5 minutes to improve the way you lead your association. These short interviews with leadership experts provide you with practical advice that you can use right away. Topics range from conflict resolution to communication to governance.


Warren Wilson, Approaches to Conflict Resolution
6:29 mins.

Leadership is about inspiring and motivating people, and if you’re going to have people around, you’re going to have conflict. In this video interview, Warren Wilson discusses how leaders can respond more thoughtfully to conflict so that they choose the most appropriate approach for each situation.


Mary Byers, Tough Talking: Initiating and Managing Difficult Conversations
6:36 mins.

If you’ve ever said something in anger that you wish you could take back, you’re in good company. Many of us get drawn into conflict and then blunder our way through a difficult conversation, saying things in the heat of the moment that just escalate the tension, according to author and facilitator Mary Byers. In this short interview, Mary discusses how to start and maintain uncomfortable discussions in a way that is non-threatening and leads to better understanding.


Laszlo Szabo, Handling Media Interviews with Confidence
6:36 mins.

Going into a media interview soon and feeling squeamish? In this short video interview Lazlo Szabo shares some of the most valuable techniques for getting your message across. He talks about how to prepare your messages and ensure they appear as a sound bite in tomorrow’s newscast or as a quote in tomorrow’s newspaper.


Lise Hebabi, How to Avoid the things that Make Conflict Worse
7:08 mins.

In this short video interview, Lise discusses how we can fall into the trap of creating conflict where none exists. She shares her insights into how to avoid adding our own interpretations onto situations that may prove to be problematic. Lise is an experienced change consultant with the Intersol Group, focusing on human dynamics in organizations. She is also one of the facilitators for Building Leadership through Communication, a course for Presidents-elect by the OREA Centre for Leadership Development.


David Coulombe, Delivering Powerful Presentations
5:20 mins.

If you feel fear when you make presentations, watch this short video with David Coulombe. David helps people become more powerful presenters through training and coaching. In this interview he focuses on ways to overcome your fear of public speaking so that you can deliver powerful presentations.


John-Ross Parks, Going Paperless and Reaping the Benefits
5:39 mins.

Want to use a tablet to be more effective but are hesitant to start? In this short video interview, John-Ross Parks shares how he used his tablet to move from a paper-based to a paperless business, and has never looked back.


Ken Anderson, Using Social Media to Get Your Message Out
5:48 mins.

When you’re trying to get a message out, whether a news item, promotional message or educational piece, social media will undoubtedly play a part in your plan. In this short video interview Ken Anderson from Delta Media shares some valuable tips on how to use social media to help get your message out to the media.


Jill Birch, Leveraging Your Leadership for Success
6:30 mins.

In this short video interview Jill Birch talks about a newer model of leadership that focuses on creating unity amongst different perspectives. Relational leadership harnesses a variety of perspectives to create more powerful and meaningful communication. Jill is Vice President of Fundraising and Alumni at Ontario College of Art & Design University and a keynote speaker at a recent OREA leadership conference.


Doug Keeley, Five Level Leadership
6:45 mins.

In this short video interview Doug Keeley shares his company’s program designed to inspire new thinking in the workforce about leadership, engagement, and corporate culture. Five Level Leadership is based on the premise that anyone in an organization can be a leader; leadership is not based on organizational hierarchy. Doug Keeley, CEO and Chief Storyteller of The Mark of a Leader, is an author, a communicator, a serial entrepreneur and a self-professed leadership junkie.


Dr. Chris Bart, Living The Service Mission
9:22 mins.

Excellent customer service isn’t what it used to be. It’s more than nailing the basics; it’s about creating a unique, personalized experience for customers. In this short video interview, Dr. Chris Bart discusses the importance of and some of the challenges faced by associations in achieving positive, personalized and memorable customer experiences.


Scott Kress, Learning in Thin Air
9:34 mins.

Mountaineer Scott Kress shares some of the lessons he has learned after 25 years of climbing in this short video interview. Scott has found that the skills that a team applies at 10,000 feet are very applicable to teams in businesses, associations and non-profits. In this interview, Scott talks about the role of vision and teaming in their success.


Melynn Sight, Getting Members to Read
7:25 mins.

The President of nSight Marketing, Melynn Sight, provides insights in this short interview on how to make your communication more relevant to readers. Whether you’re communicating with members, customers or clients, the most important step is understanding the audience of your communication and what it is they value.


Marnie McBean, How to Achieve Success
9:45 mins.

Marnie is a three-time Olympic gold medalist and an athlete mentor for the Canadian Olympic Team. In her interview with the OREA Centre for Leadership Development, Marnie explains some of the things she learned about achieving her dreams. “First all you have to do is put one little pinhole, one little waypoint, between who you are today and who you want to be tomorrow. As soon as you have one waypoint, you have a path.  And as you start going along that path you will probably put in sometimes hundreds of waypoints between you and the goal you want to achieve.”

To subscribe to a podcast and automatically receive new episodes whenever they are broadcast (subscribing is free!), you can do it via one of these methods:

Subscribe using RSS - If you use podcast software (like Juice, Doppler, or Transistr), click on the RSS icon and copy the RSS feed URL that appears. Paste that URL into your podcast software's add podcast area.

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Subscribe by email - Simply provide your name and email address and we’ll send you a link whenever a new episode is available.

Welcome to podcasting. A podcast, simply put, is an audio interview/show that you can listen to over the internet or download onto an electronic device and to listen whenever you want. You can listen to specific podcasts when one interests you or subscribe to one of our podcast feeds, so that each episode is automatically downloaded for you when new ones are available.

Subscription options include Really Simple Syndication (RSS) feeds, iTunes feeds and Email notifications. Click on the Subscription tab to choose the subscription option that's right for you.

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  • Developing Authentic Leaders - Podcast Image

    Developing Authentic Leaders

    Apr 12, 2013

    Teal McAteer, Associate Professor, DeGroote School of Business, McMaster University
    Length: 7:24 minutes

    The public has been screaming for authenticity in their community, business and industry leaders. They want leaders with integrity; leaders who are who they say they are. In this podcast, Dr. Teal McAteer discusses a new transformative approach to developing leaders; one that works from the inside out. And as Teal says, it all starts with a “disorienting dilemma”.

  • Managing Change - Podcast Image

    Managing Change

    Mar 27, 2013

    Peggy Grall, The Change Coach, Peggy Grall & Associates Inc.
    Length: 9:20 minutes

    Change is messy. It’s emotional. And if it’s not, then you’re probably not changing very much. In this audio interview, Peggy Grall discusses what leaders can do to help people work through change to achieve the results they desire.

  • Good Planning Good Governance - Podcast Image

    Good Planning Good Governance

    Mar 13, 2013

    Carolyn Everson, President, Everson Company
    Length: 7:00 minutes

    Good governance and a strong strategic plan go hand-in-hand. Yet sometimes the strategic plan is not used as effectively as it could be to guide board decisions. In this audio interview Carolyn provides great first-hand knowledge into why high quality strategic planning is so vital for organizations who want to be future-focused. She shares tips on how to improve your strategic planning process and reap the rewards of effective planning.

  • Building Better Boards - Podcast Image

    Building Better Boards

    Feb 27, 2013

    Brad Quinn and Linda Moore
    Length: 10:00 minutes

    If you’re like most people on a board of directors, you want to build the best board possible for your association.  In this audio interview Brad and Linda share how boards sometimes run into unintentional problems. They share insights on how to avoid these problems as you work to serve your association better.

  • Leading with Integrity - Podcast Image

    Leading with Integrity

    Feb 13, 2013

    Enette Pauze, PhD, Partnership Broker, CEO Level 8 Leadership Institute
    Length: 7:34 minutes

    Insights into leadership have taught us the importance of leaders who are authentic. People trust a leader who is genuine and true. In this audio interview, Enette Pauze speaks about how to align yourself to be authentic in your leadership role. 

  • Generating Non-dues Revenue - Podcast Image


    Jan 30, 2013

    Jennifer Spear, Clean Slate Strategies Founder
    Length: 4:22 minutes

    Many associations are looking at generating non-dues revenues to pay for enhanced member services. But as Jennifer Spear explains, it’s important to have a solid strategy before embarking on new revenue initiatives. In this audio interview Jennifer discusses some ideas to consider and possible pitfalls to avoid as you investigate non-dues revenues. 

  • Leadership Podcast Cover Artwork

    Managing Conflict

    Jan 16, 2013

    Warren Wilson, Senior Consultant and Faciliator with Intersol Group
    Length: 5:46 minutes

    Conflict isn’t all bad – it’s actually healthy.  When you master ways to handle conflict, you create a productive work climate and foster leadership and trust.  Warren shares ways to better manage conflict that you can apply in your business and personal life.

  • Back to the Future - Podcast Image

    Back To The Future: Timeless Leadership Lessons for Success

    Jan 2, 2013

    Dr. Chris Bart, F.C.A., Author
    Length: 9:35 minutes

    If your board of directors lacks clear direction or is experiencing some chaos you’ll want to listen to this audio interview with Dr. Chris Bart. Learn how you can be a better leader and make improvements for your board and your organization.

  • Keeping Your Head Without Losing Your Mind - Podcast Image

    Keeping Your Head Without Losing Your Mind

    Dec 19, 2012

    Cathy Shaughnessy, Executive Coach, Perspective In Action
    Length: 5:34 minutes

    If life has you running and you feel like you’re drinking from a fire hose, you’ll enjoy this audio interview. Cathy Shaughnessy discusses the causes of those stressful feelings and how you can change your behaviours to find a better sense of balance.

  • Just How Nimble Are Your Decisions - Podcast Image

    Nimble Decision Making

    Dec 5, 2012

    Juanita Gledhill, Principal, MCC Group
    Length: 5:09 minutes

    What is nimble decision making? And why in the world would a board of directors want it? In this audio interview Juanita Gledhill discusses why nimble decision making is so important. She shares some of the things that can get in the way and how you can overcome these barriers to making timely, effective decisions.

  • Procrastination Equation - Podcast Image

    Procrastination Equation

    Nov 21, 2012

    Piers Steel, PhD, Professor, University of Calgary
    Length: 8:08 minutes

    Do you struggle with procrastination? Piers Steel has learned that the more we procrastinate, the less happy, healthy and wealthy we are.   Learn more about why we do it and how you can control it in this audio interview with Piers Steel.

  • Leadership Podcast Cover Artwork

    Creating Great Governance

    Nov 7, 2012

    Dr. Chris Bart, F.C.A., Author
    Length: 8:20 minutes

    What is great governance?  Governance is the system by which an organization is directed and controlled.  Does your board have great governance?  Listen for a few tips on how your board can do a better job for your organization.

  • Leadership Podcast Cover Artwork

    Listening to Improve Communication

    Oct 24, 2012

    Lise Hebabi, Senior Consultant and Facilitator with Intersol Group
    Length: 4:12 minutes

    Listening is more than just hearing people. If you want to be truly effective when you communicate, Lise has some suggestions. You’ll learn how to use active listening by applying the A.C.T. approach to all of your communications.

  • Taking Control of Your Financial Situation - Podcast Image

    Taking Control of Your Financial Situation

    Oct 10, 2012

    Patricia Lovett Reid, Past Sr. VP, TD Waterhouse Canada
    Length: 7:45 minutes

    Many of us know what money we have coming in, but far fewer of us know what we’re spending our money on. Patricia shares some important tips for taking control of your personal finances. Learn from one of Canada's leading authorities on matters of personal finance and wealth management strategies.

  • Making Yoru Presentations More Powerful - Podcast Image

    Making Your Presentations More Powerful

    Sep 26, 2012

    Bernard Gauthier, CEO Delta Media, Presentations Trainer and Coach
    Length: 8:37 minutes

    For many people, presenting is one of the most daunting prospects. Standing in front of an audience and delivering a presentation makes most people nervous for days before the big event. Bernie shares how you can move from a good presentation to a great presentation, including how to control nerves, how to get your audience onside and how to focus your writing.

  • Embrace the Angst - Podcast Image

    Embracing the Angst of Leadership in Challenging Times

    Sep 12, 2012

    Bob Clark, President and COO with Atlas Van Lines
    Length: 6:25 minutes

    Finding yourself in a leadership position during times of uncertainty is a test of moral fibre and core values. However, the worst of times can also be the best of times since some of the best opportunities happen when you least expect them.  Bob shares his thoughts on leading in a future direction, based on some of the highs, and lows, of leadership he has experienced firsthand.

  • Leadership Podcast Cover Artwork

    Transform a New Association for a New Time

    Jun 5, 2012

    Jerry Matthews, Author and Consultant
    Length: 4:40 minutes

    As we move past the current downturn, expectations of real estate associations will change. Jerry Matthews proposes a new model for associations which involves radical change. Does your association still have the relevance that’s so necessary in a changing world?

  • Leadership Podcast Cover Artwork

    Handling A Media Interview

    May 22, 2012

    Ken Anderson, Executive Counsel & Director of Training at Delta Media
    Length: 6:17 minutes

    With more than 30 years in communications as a broadcaster, reporter, editor, communications director and consultant, Ken Anderson is a seasoned communication strategist, media relations specialist and public relations practitioner. If a picture is worth a thousand words, then effective media relations can be worth a million bucks or more! Ken identifies some of the keys to conducting a successful media interview that is message-driven and positive.

  • Leadership Podcast Cover Artwork

    Creating New Dimensions in Leadership

    May 8, 2012

    Dr. Jerry Teplitz, Author and Speaker
    Length: 5:15 minutes

    Dr. Teplitz has given over 1,700 presentations to more than 1 million people since 1974, including many Fortune 500 Companies. As organizations become flatter and more team oriented it becomes even more crucial to understand what leadership is. Dr. Teplitz identifies different leadership behaviour styles, the importance of understanding your own style and ways to adapt your style to others.

  • Leadership Podcast Cover Artwork

    Achieving High Performance

    Apr 24, 2012

    Sunjay Nath, World Renowned Speaker, Performance Coach, Author and Business Partner
    Length: 5:10 minutes

    Sunjay Nath travels around the world sharing “The 10-80-10 Principle”, a concept that helps individuals and teams operate at a dynamic level. The 10-80-10 Principle combines best practices with small wins to help people achieve more, have greater balance and simply live happier.

  • Leadership Podcast Cover Artwork

    Succeeding at Succession Planning

    Apr 10, 2012

    Jack Shand, Author, Certified Management Consultant and Certified Association Executive
    Length: 10:10 minutes

    There are many advantages to developing your existing staff rather than having to recruit externally. Is succession planning at your association an ongoing, proactive and strategic process that identifies the future requirements of the organizations? If you’ve got room for improvement, Jack has some suggestions for you.

  • Leadership Podcast Cover Artwork

    Lessons Learned from an Olympic Champion

    Mar 27, 2012

    Elizabeth Manley, Speaker and Olympic Skating Champion
    Length: 5:10 minutes

    What are the many lessons that Manley has learned from her years as a champion? The endless hours of training, the commitment, the focus and the immense drive that creates a world-class champion…can anyone do it? Manley gives a behind-the-scenes glimpse into what it takes to make it to the top.

  • Leadership Podcast Cover Artwork

    Effective Member Communication using Social Media

    Mar 13, 2012

    Tod Maffin, An Expert on the Strategic Use of Social Media in Business
    Length: 9:14 minutes

    People are tweeting. They have lots of “new friends” They are posting everything from what they had for breakfast to the houses they have for sale. What is social media and how will it benefit association leaders who have their tweets followed? Discover the latest buzz in Social Media.

  • Leadership Podcast Cover Artwork

    Handling Amendments

    Feb 28, 2012

    Jim Lochrie, Certified Professional Parliamentarian and teacher of Parliamentarian Law
    Length: 6:38 minutes

    A knowledge of the rules of parliamentary procedure is central to the success of chief staff officers, association leaders and others participating in committee, board of directors or task force meetings. Jim reviews the important yet often tricky process of amending motions (and amending amendments to motions!)

  • Leadership Podcast Cover Artwork

    From Ordinary to Extraordinary

    Feb 14, 2012

    Yvonne Camus, Member of Team Canada at the World Championship of Adventure Racing
    Length: 7:20 minutes

    Ordinary people can accomplish extraordinary things.  There is no better individual example of this than Yvonne Camus.  Yvonne comes with messages of success and survival highlighted by her experience as the female member of Team Sunlight at the World Championships of Adventure Racing – Eco Challenge.  Be inspired as this athlete and former business executive offers valuable insights about teamwork, commitment and enthusiasm for life.


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