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Trainer Bios

Jamie M. Edwards
OREA Past President
Broker of Record, J.M. Edwards Associates Inc.
Burlington, ON

Jamie is the broker of record at J.M. Edwards Associates Inc. REALTORS® in Burlington, Ontario. He is a former President of the REALTORS® Association of Hamilton-Burlington, the Burlington Chamber of Commerce, the Burlington Visitor and Convention Bureau, the Burlington Economic Development Corporation, the Business Executive Network, the Ontario Real Estate Association, the REALTORS Care Foundation, an honorary life member of RAHB, OREA, and a fellow of the REALTORS Care Foundation. Jamie has written and instructs several courses, and is co-author of the international bestseller ‘Real Estate Ads Made Easy’, now in its 7th edition.

Laura Leyser
CREA President, OREA Past President
Re/Max a-b Realty Ltd.
Stratford, ON

Currently, Laura is a salesperson with RE/MAX a-b Realty Ltd in Stratford, Ontario and has over 24 years’ experience in residential, commercial and agricultural real estate. Laura has served on numerous committees at the local, provincial and national levels of real estate. She was the 2004 President of the Ontario Real Estate Association (OREA), and is a Certified Instructor of the Ontario Real Estate College and is currently a director of the Municipal Property Assessment Corporation and a Quality of Life Advocate. Laura served as President of the Huron Perth Real Estate Board in 1996 and 1997.

Carolyn Everson

Bio to be updated.

Lyn McDonell is a governance, strategy and organizational effectiveness consultant. She is a Certified Association Executive (CAE), a Chartered Director (C. Dir) and a Certified Management Consultant (CMC).

Lyn has deep hands-on leadership experience gained from senior positions in provincial and national Canadian not-for-profit organizations as Executive Director, COO and CEO. As COO of the Canadian Diabetes Association (CDA), Lyn helped a board task force lead governance change. That initiative later earned the CDA the Conference Board of Canada/Spencer Stuart 2005 National Award for Not-for-Profit Governance. As CEO of the Canadian Breast Cancer Foundation, Lyn gained experience in a dynamic multi-level organization that joined grassroots motivation and governance, corporate sponsorship support, and caring Canadians.

Ken Anderson

In addition to his leadership roles in the development and delivery of Delta Media training, strategic and media relations counsel to clients, Ken is a popular guest speaker on issues ranging from the latest media relations and crisis communications techniques to ethics. He was a featured panellist on the "Future of News" at the RTNDA 2008 Conference. Ken directs the Senior Communicators Forum for the Ottawa chapter of the International Association of Business Communicators (IABC) and has served as an international judge for IABC's coveted Gold Quill Awards. Ken is a graduate of the University Guelph where he studied political science, communication and extension education. He is bilingual and delivers training in English.

Warren Wilson

He is a consummate professional whose proven skills in process facilitation, negotiation and consultation have helped numerous clients identify, clarify and achieve their organizational objectives. Warren has worked in a wide variety of sectors including the environment, agriculture, construction and health care. He has led numerous senior management and executive level teams in a wide range of organizational development interventions including strategic-planning, multi-stakeholder consultations in support of policy development, conflict resolution and leadership development. In addition to his project work across Canada, he has significant International experience leading and working with Teams in the US, Europe, South America and Africa.

Lise Hebabi

Lise Hebabi leads Delta Media’s Conflict Resolution workshop. She is an experienced change consultant focusing on human dynamics in organizations; she is also a Certified Professional Facilitator with the International Association of Facilitators. Her practice areas include change management, strategic planning, team development, conflict transformation, and communication skills training and coaching. Lise is fluent in English and French, holds a Bachelor of Arts degree in Psychology from the University of Ottawa, and is currently pursuing a graduate degree in organization and management development at Fielding Graduate University. She also holds a Professional Certificate in Conflict Management from the Sprott School of Business, and has participated in numerous other professional development activities, including a seven week Life Skills Coach / Facilitator program from the University of Regina and workshops in Appreciative Inquiry, Learning Design, Social Analysis Systems (SAS2) and Open Systems Theory.

Laszlo Szabo

Laszlo Szabo has worked in the communications business, on both sides of the microphone, for over 35 years. This includes almost 20 years during which he has delivered media spokesperson and presentation skills training.

Fluently bilingual, Laszlo studied Journalism and Communications at Laval University in Québec City, before joining the CBC as public affairs reporter in 1975. He also worked as a reporter with the Broadcast News/La Presse Canadienne news agency in Montréal. Beginning in 1980, Laszlo served two federal Cabinet Ministers as press attaché and communications advisor and later held management positions with the Canada Post Corporation, including senior spokesperson and divisional Manager of Communications.

David Coulombe

David Coulombe has been in the communication field for more than 25 years and has delivered training for over 15 years. Prior to joining the Delta Media team in 2004, he worked in radio as a reporter and program host. For a time, he also served as communication director to Mayor of the City of Gatineau. David has extensive experience providing media relations and presentation skills training. In addition to the training he provides through Delta Media, he teaches public speaking at St. Paul University. For more than 10 years, he also taught journalism at Ottawa’s La Cité collégiale.

Jim Carragher
Coldwell Banker Parker Realty
Charlottetown, PEI

Jim joined organized Real Estate in 1988. During this time, Jim has served on various committees including: Professional Standards, Social, Education, Finance, Membership & PR to name a few. Jim has served on his provincial Board in the 1990`s and served again in 2008. Jim is the 2012 past president of the PEI Real Estate Assoc. and chair of the Atlantic Collaboration Initiative. Outside of Real Estate, Jim is the Past President-Habitat for Humanity PEI; Board member-North Shore Community Center; And has just concluded an 18 month stint on the-National Strategic Task force for Habitat for Humanity Canada. Jim is a recipient of the 2010 Great-West Life, London life, and Canada Life National Award for Leadership in Sustainable and Affordable Home Building; As well as the Elizabeth `Liz` Coady award, in recognition for his service & dedication as a volunteer to the Real Estate Industry and his Community. Jim and his hot wife live in Stanhope, Prince Edward Island and are blessed with three adult children and three grandchildren.

Andrew Peck
Dir. at Large, Past President, Vice President & G.M.
Royal Pacific Realty
Vancouver, B.C.

As a licensed REALTOR® for 30 years, Andrew Peck has served as President of the BC Real Estate Association and the Real Estate Board of Greater Vancouver, and is currently a Director-at-Large on the CREA Board of Directors and Chair of CREA's Finance Committee and National Advertising Campaign. In 1995, Andrew and his partners formed Royal Pacific Realty where he is a broker owner overseeing 1,100 REALTORS®.

Dwayne Hayes
REALTOR® Royal LePage Atlantic
Moncton,, NB

A REALTOR® for 14 years with 11 years as an owner/manager, Dwayne has been involved with Organized Real Estate and Training for over 10 years, having served as President of New Brunswick Real Estate Association from 2008-2012 and currently sits on the MLS® and Technology Council and the Future Implementation Team at a National level. Dwayne has taught the Leadership series courses since they were launched by CREA to Boards and Associations throughout Atlantic Canada and has also taught to large groups at the Atlantic Connection Conference in Halifax, NS in 2010 and 2012.

Linda Smardon
Exit Realty Citadel
Halifax, NS

Licensed as a Salesperson in 1992, Linda focused her career on helping her customers and clients attain their real estate goals. Linda quickly realized that the level of her training and understanding of the markets and the industry directly impacted the quality of service she was able to provide to the consumer. As a result Linda commited time every year to education, skill improvement and volunteering in her association.

Sharon von Schoenberg
AEC Leadership Supervisor

Sharon von Schoenberg, Association Leadership Supervisor, is responsible for the execution of the Association Executives Council, which provides management resources to real estate association staff, and oversees the National Leadership Program, which provides leadership training to REALTORS®. She enjoys her role as if offers a variety of responsibilities including marketing/communications, project management and content/program development. Before joining CREA, Sharon was a residential appraiser and held marketing and client management positions in the private and non-profit sectors. As a mother to two pre-teens, Sharon participates on the school council, volunteers with Swim Canada and is a member of Canadian Society of Association Executives. She tries to stay fit with yoga and running.

Bill Benoit
Executive Officer, Vancouver Island Real Estate Board
Nanaimo, BC

A member of the AEC since 1993 Bill has always taken the opportunity to expand on his education and knowledge of the industry. He obtained his CAE designation through the Canadian Society of Association Executives and is one of the inaugural recipients of the Canadian REALTORS® Association Executive (CRAE) designation. He is also the proud recipient of the AEC Award of Excellence.

Rob Philipp
CEO, Fraser Valley Real Estate Board
Vancouver, BC

Rob is the Chief Executive Officer of the Fraser Valley Real Estate Board, the sixth largest in the country. He has been in this role since October 2009. Rob is a Chartered Accountant, was with PricewaterhouseCoopers for five years as a business development director, advancing key relationships with numerous private corporations. Prior to his CA, Rob completed a Bachelor of Commerce in Urban Land Economics from UBC.

John DiMichele
CEO, Toronto Real Estate Board

Practicing real estate since 1991, John DiMichele joined the Toronto Real Estate Board (TREB) in 2002 as Chief Information Officer, responsible for TREB's technology systems, and was promoted to Associate CEO in 2009. John served in several capacities and on a wide range of committees as a REALTOR® member of three different Ontario boards and contributed to the efforts of both the Ontario Real Estate Association and CREA MLS® and Technology Councils.

Bill Shepherd
Executive Director, Ontario Centre for Leadership Development
Toronto, ON

Bill Shepherd has spent the last 31 years working for associations at the local, regional, provincial and national levels. Bill currently works for the Ontario Real Estate Association (OREA) and is the Executive Director of the OREA Centre for Leadership Development. Bill spends about 100 days a year on the road working with local real estate boards, conducting director orientations, facilitating strategic plans, conducting board organization reviews and developing leadership training programs.

Hugh Foy
Director, Member and Commercial Development
Toronto Real Estate Board
Toronto, ON

Hugh Foy has been active in the real estate profession for over 37 years. For the past twelve years he has been the Director of Commercial and Member Development for the Toronto Real Estate Board. For the past 5 years actively involved in AEC Association of Executives’ council. Previously Hugh was a real estate salesperson and broker for 25 years in his home city of Brantford, Ontario. He has been extensively involved in all three levels of organized real estate. Hugh has also instructed the Introduction to Real Estate Phases, Mortgage Financing, Office Management, Professional Brokerage and Continuing Education courses on behalf of OREA throughout the province for 25 years.

Alan Tennant
CEO, Calgary Real Estate Board
Calgary, AB

I was proud to be a REALTOR® for 26 years and before that I managed a chain of weekly newspapers after working for the Toronto Dominion Bank as an Assistant Manager/Administration as a recruit out of SAIT. In addition to enjoying innovative and highly productive careers I've been very involved in high level volunteer leadership roles in my profession and in my community. My goal is to keep working my plan, enjoying life and being the best Grandpa I can be.

Carolyn P. Everson, MBA, CMC
President, Everson Company Inc.

Carolyn Everson is President of The Everson Company Inc. With close to 30 years of consulting experience, Carolyn offers her clients a wide-range of service in strategic planning, organizational development and board governance, as well as executive coaching for selected clients. Her career as a management consultant began in 1988 and includes experience with Woods Gordon Management Consultants, The Coopers & Lybrand Consulting Group and Patterson Kirk Wallace before forming The Everson Company in 1993.
Carolyn governance experience extends to her volunteer activities. She served for 12 years (two six year terms four years apart) as a member of the Board of Trustees of the Holland Bloorview Kids Rehabilitation Hospital in Toronto. During her tenure, she chaired a number of committees including the Governance Committee, Provincial Outreach Committee and Strategic Planning Committee. She also chaired the Executive Committee and served as Chair of the Board from 2000-2003. In addition, Carolyn is actively involved at Upper Canada College as a member of the Association Council.
Carolyn’s many and varied clients have remarked on her distinctive abilities to optimize the interaction between individuals. She has honed this skill by combining her practical consulting experience and expertise with proven methodologies for managing change. 
As a Certified Management Consultant, Carolyn holds an MBA from Queen’s University and an Honours B.A. from the University of Western Ontario.

Gina Gaudreault, Directrice Générale
Quebec, QC

Mme Gina Gaudreault est titulaire d’une maîtrise en administration des affaires (MBA) en plus d’une formation en marketing et en gestion des ressources humaines. Elle a dirigé pendant 7 ans, Action-Travail Kamouraska, un organisme voué à l’entrepreneurship jeunesse. Elle a aussi été conseillère municipale à La Pocatière. Après avoir occupé un poste de directrice générale au Regroupement des centres-villes du Québec pendant dix ans elle est nommée en août 2003, directrice générale de la Chambre immobilière de Québec. Pendant toutes ces années, elle a été professeure à l’éducation des adultes.
Très impliquée, madame Gaudreault a été nommée par le gouvernement du Québec au conseil d’administration de l’Ordre des technologues professionnels du Québec. Elle a aussi siégé à de nombreux conseils d’administration dont celui du Conseil des directeurs d’association (CDA).
Femme d’action, elle met tout en œuvre pour mobiliser les gens vers des objectifs communs et partagés. La défense et la promotion des courtiers immobiliers est sa passion depuis près de dix ans à la Chambre immobilière de Québec. Elle est détentrice du titre CRAE de l’Association canadienne de l’immeuble

Janice Myers
Executive Officer, Ottawa Real Estate Board
Ottawa, ON

Janice is the Executive Officer of the Ottawa Real Estate Board and was previously the Executive Director of the Okanagan Mainline Real Estate Board since 2001. Since obtaining her University degree in Consumer and Business Studies, Janice has dedicated her career almost exclusively to the not-for-profit sector and now has over 25 year of progressive management experience in the areas of program development, fundraising, membership recruitment and executive management.

Chantal Legault , Directrice Générale
Chambre immobilière de l’Outaouais Inc.
106 boul. Sacré-Coeur
Gatineau, QC

Chantal Legault travaille à la Chambre immobilière de l’Outaouais depuis 1983. À ses débuts, elle occupait le poste de commis au MLS® et elle a su par la suite gravir toutes les étapes nécessaires jusqu’à l’obtention de la direction générale en 2001. Poste qu’elle occupe toujours présentement. Chantal est diplômée de l’Université du Québec en Outaouais et continue de se perfectionner. De plus, elle détient le titre de Directeur d’association canadienne REALTOR® (CRAE). Elle est également membre du CDA depuis 1997 et elle œuvre au sein de divers comités ainsi qu’au sein de deux organismes communautaires.

Bruce Aydt
Senior Vice-President, General Counsel
Prudential Alliance REALTORS®
St. Louis, MO

Bruce is a REALTOR®, attorney and educator from St. Louis, Missouri. He has been involved in the management of real estate brokerages for 30 years, currently as Senior Vice-President and General Counsel of Prudential Alliance, REALTORS®. He has acted as president of and was named REALTOR® of the Year by the St Louis Association and Missouri Association of REALTORS®.

Charles McMillan
CIPS, NAR Past President
Coldwell Banker Residential
Irving, TX

Charles is a REALTOR® from Irving, Texas, is 2009 President of the National Association of REALTORS®. NAR, The Voice for Real Estate®, is America’s largest trade association, representing more than 1.2 million members involved in all aspects of the residential and commercial real estate industries.

Adorna Carroll
Broker/Owner, Realty3
President, Dynamic Directions Inc
Newington, CT

Adorna is an international sales training consulting firm and a partner and co-author of the Seller Representative Specialist (SRS) designation course conferred by the SRS Council, LLP. Adorna has been training future leaders for local and state associations all over the US and Canada for over 10 years by teaching leadership training programs and facilitating strategic planning sessions.

Diane Ruggiero
Kansas City Regional Assoc. or REALTOR®
Leawood, KS

Diane has been the CEO of the Kansas City Regional Association of REALTORS® for ten years and has spent 30 years managing REALTOR® associations. She played a part in founding the RCE Designation and served on the original board from 1988 – 2001. She loves to teach, facilitate and conduct seminars for REALTORS®, other AEs and community groups.

Bruce Downs
Technology Consultant
Chicago, IL

Bruce has an extensive background in the real estate industry as an agent, broker, and technology trainer. He has interacted with thousands of agents across the United States and Canada. He continues to teach agents new ways to develop and grow their businesses using the tools available in the marketplace today.

Melynn Sight
President,nSight Marketing

She founded nSight Marketing after 22 years in sales and marketing at Xerox and Sun Microsystems. Melynn’s company, nSight Marketing works exclusively with association staff and leadership across Canada and the US – most of her work is with NAR associations. She consults, teaches and presents on many communications topics.

Melynn Sight, President of nSight Marketing describes her work as follows: Think like your member. Make better connections. Be relevant. Create and deliver value.

Ginger Downs
Chief Executive Officer
Chicago Assoc. of REALTORS®
Chicago, IL

Ginger has been the CEO of the Chicago Association of REALTORS® since October, 2005. She is responsible for leading and maintaining the Association as the premier REALTOR® organization in the country. She currently acts as the 2011 NAR Association Executives Committee Vice-Chair and will advance to Chair in 2012.

Roger Turcotte
CBR, CDEI, DREI, GRI, National Speaker
Roger Turcotte and Co., LLC
Contoocook, NH

Roger is a highly sought-after national speaker in the realm of real estate education. Roger’s experience as a real estate agent and manager helped him create solution-based seminars that empower real estate managers and agents to sharpen their competitive edge.

Steve Francks
Chief Executive Officer
Washington Assoc. of REALTORS®
Olympia, WA

Steve is the CEO of the Washington Association of REALTORS®. He is an innovative leader recognized for his contributions on a regional and national level and is eager to combine resources with other associations. He currently acts as the 2011 NAR Association Executives Committee Chair.

John Wallace
CEO, Oregon Assoc. of REALTORS®
Salem, OR

John holds a PhD in Organizational Behavior and Leadership. He has been involved with the REALTOR® family since 1985. He served as the AE of a large local association, as well as the Washington Association of REALTORS® before moving home to North Carolina, where he was an Adjunct Professor of Organizational Behavior and Business at North Carolina Wesleyan College and Central Michigan University, and a principal in a consulting firm focused on trade and professional associations. He is currently the CEO of the Oregon Association of REALTORS®, having returned to the Northwest in 2010.

Bill Jones
GRI, Broker, Past President
Century 21 Accent
Temple, TX

Bill is owner and Broker of Century 21 Accent in Temple, Texas and has 33 years of experience in real estate. He has served as the chairman of the Texas Association of REALTORS® as well as chaired several committees at the local, state and national level. He is currently serving a six year term as a commissioner at the Texas Real Estate Commission.

Alice Martin
RCE, CAE, GRI, Vice President
National Assoc. of REALTORS®
Chicago, IL

Alice has a long history with organized real estate as a former REALTOR®, local and state association executive and NAR vice president working with state and local associations throughout the U.S. She is currently a consultant with Martin Consulting Solutions and offers facilitation for planning, governance reviews, leadership training, team-building and several other services for associations.

Suzanne Yost
CRS, GRI, President-Elect
Alain Pinel REALTORS®
Los Gatos, CA

Suzanne has been a REALTOR® for 31 years, currently with Alain Pinel REALTORS® in Los Gatos, CA. She is a graduate of Cal Poly, San Luis Obispo and Santa Clara University School of Law and is licensed to practice law in California. In addition to real estate, Suzanne teaches contract and risk management courses for local associations and Graduate Realtor Institute as master faculty. She will be the 2012 President of the Silicon Valley Association of REALTORS®.

Don Martin
Associate Broker, Model Home Center
Chicago, IL

Don is past president of both a local and state association, and has been a member of numerous REALTOR® association committees and work groups over a span of 30 years. He is a former REALTOR® of the Year at three different associations. Don is also a real estate educator and an Arizona GRI faculty member. He has been the designated broker of his own successful company and of a company of over 1,100 agents.

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