February 4th - 2005

Call centre expanded

With double the call lines and double the staff, the OREA Real Estate College has expanded its customer contact centre to deal with the increased volume of education calls.

With double the call lines and double the staff, the OREA Real Estate College has expanded its customer contact centre to deal with the increased volume of education calls. The college officially launched the larger, ergonomically designed space on the fourth floor of the association’s Don Mills location on Monday, January 17. But there is still room to grow. The introduction of the customer relationship management system (CRM), due later this year, will provide better, quicker service to applicants, and better operations feedback to OREA staff. Continue to direct registration and all other education calls to 416-391-OREA or 1-866-411-OREA.

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For more information contact

Ontario Real Estate Association

Jean-Adrien Delicano

Senior Manager, Media Relations

JeanAdrienD@orea.com

416-445-9910 ext. 246

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